Can't login to Roccat Grid Shop

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Can't login to Roccat Grid Shop

Postby maxxxi09 » 23. Mar 2014, 17:16

Hi,
I can have a tiny little problem, I can login to this forum and use the PowerGrid on my PC but i can't login to the Grid Shop and download new Grids. I have the problem that i never get an e-mail to verify my acoount.

maxxxi09
maxxxi09
 
Posts: 2
Joined: 23. Mar 2014, 17:07

Re: Can't login to Roccat Grid Shop

Postby CptMunta » 24. Mar 2014, 11:34

Have you:
Checked spam folder?
Made sure it's the correct email account email account?

If all else fails send me a PM with your issues and I'll get our support to reset your password from our end.
CptMunta
 
Posts: 15
Joined: 30. Apr 2013, 14:44

Re: Can't login to Roccat Grid Shop

Postby dqb939 » 11. Apr 2014, 02:10

I have the same problem.

I can login in PowerGrid on my PC and Android-Phone, but i can't login to the PowerGrod Shop.

I have reset the password many times, but it don't help.

I have checked my spamfolder, but there is no mail!

Sorry for my bad english...
dqb939
 
Posts: 2
Joined: 9. Apr 2014, 14:30

Re: Can't login to Roccat Grid Shop

Postby Andi@ROCCAT » 19. Jun 2014, 10:59

Both of you should be able to log into the Power-Grid Store now.
Kind regards,

Andi Wulff
User avatar
Andi@ROCCAT
ROCCAT Staff
 
Posts: 169
Joined: 26. Mar 2013, 16:10

Re: Can't login to Roccat Grid Shop

Postby wedis » 30. Jun 2014, 20:01

Hi I have the same problem!
wedis
 
Posts: 1
Joined: 30. Jun 2014, 19:59

Re: Can't login to Roccat Grid Shop

Postby chrononzon » 4. Dec 2014, 12:41

hi i'm having this problem too.
chrononzon
 
Posts: 1
Joined: 4. Dec 2014, 12:40

Re: Can't login to Roccat Grid Shop

Postby dacount » 19. Dec 2014, 13:34

Same issue here.
dacount
 
Posts: 1
Joined: 19. Dec 2014, 13:32

Re: Can't login to Roccat Grid Shop

Postby themau » 15. Mar 2015, 21:17

having the same issue password and email are the right ones since im able to log into the desktop app but not able to log in on the site /shop ,resetted the password already few times and used diffrent emails too always the same issue.
themau
 
Posts: 2
Joined: 15. Mar 2015, 18:59

Re: Can't login to Roccat Grid Shop

Postby Addihash » 16. Mar 2015, 11:45

Have you validated your account? If you haven't got a validation email please PM me your email adress and we will validate you manually. We are working on a fix to this issue.
Addihash
Administrator
 
Posts: 232
Joined: 2. Feb 2015, 14:35

Re: Can't login to Roccat Grid Shop

Postby Lorde » 29. Jul 2015, 02:11

Hi, I'm having this problem too. I can't download any Grid. Need some help!
Lorde
 
Posts: 1
Joined: 29. Jul 2015, 02:08


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